Pre-Arrival tool

Pre-Arrival Tool

This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL

General Information

ChargeAutomation provides a free Online Pre Check-in tool for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

Capabilities

The tool lets you:

• Collect guest ID/passport
• Collect ´credit card scan
• Collect Email, phone number
• Collect selfie
• Accept "Terms & Conditions"
• Collect E-signature
• Collect information (i.e. arrival time, email, number of guests)
• Offer upsells
• Import booking modifications

Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

• Login in to ChargeAutomation
• Under PMS tab you select Beds24
• Select your pre-arrival preferences
• Map guest responses

For further information please use the help in ChargeAutomation.

How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL