Setting/Report cancel or no show to Expedia

You can update a reservation if the travel dates or prices applied to the reservation were modified. Following rules apply:

• Cannot be done before the reservation's check-in date.
• Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.
• Check-in date must be the current date and/or in the past.
• Can be reconciled from the check-in date until the fourth day of the month after the checkout date.
• Amounts for dates included in the original reservation cannot be modified to a value four times above the actual amounts applicable to that date, for additional dates, there is no limit.

You can cancel a reservation if the guest does not show up. Following rules apply:

• Cannot be done before the reservation's check-in date.
• Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.
• Check-in date must be the current date and/or in the past.
• Can be reconciled from the check-in date until the fourth day of the month after the checkout date.
• Fee cannot be more than the initial booking amount.

You can cancel a reservation as requested by the guest (before the check-in date). Following rules apply:

• Can be performed on Expedia Collect and Hotel Collect reservations.
• All penalties are waived when a reservation is cancelled before the check-in date. Cancellations that require penalty charges are not supported.
• Cancel a reservation as requested by the guest (on/after the check-in date):
• Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.
• Check-in date must be the current date and/or in the past.
• Can be reconciled from the check-in date until the fourth day of the month after the checkout date.
• Fee cannot be more than the initial booking amount.