GuestTouch

This page is about the integration with GuestTouch

To use this integration you need to have an account with GuestTouch.

General Information[editar]

GuestTouch’s holistic Guest Messaging Platform provides hoteliers with a unified guest messaging platform that allows the entire digital guest journey from property discovery, booking, pre-arrival, and check-in to post-stay!

GuestTouch’s Reputation Platform enables accommodation providers make reputation management a breeze. Ace online reputation, collect more reviews and direct feedback, track performance across the portfolio create custom groups and easily respond to reviews with guestAI™

Setup[editar]

Step 1: Generate Generate Invite Token

Visit this Beds24 URL: https://beds24.com/control3.php?pagetype=apiv2
Click on "Generate invite code" button
Select all options under READ AND WRITE
Click on Generate invite code button

Step 2: Set the Webhook URL

Go to Go to (SETTINGS) PROPERTIES > ACCESS
Paste the GuestTouch Webhook URL provided inthe configuration email into the setting "Booking Webhook" URL
Leave all other fields blank and click on the SAVE button.
Repeat steps 1-3 for all other properties you want to connect

Step 4: Send pin code to your guests

The [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable will add the pin code
Create an Auto Action in (SETTINGS) GUEST MANAGEMENT > AUTO ACTION with the [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable.

GuestTouch will import your bookings to initialize the setup and will receive any updates to any of the bookings in real-time from Beds24.

For further details please contact GuestTouch support.